Project Campaign to Support Citizen Participation in Decision - Making Processes aims at increasing knowledge, skills and practical experience of representatives of different sectors of society in the process of implementing basic principles of democracy, emphasizing on provision of support to active citizen participation in government and in decision-making processes related with environmental issues . It contributes to the practical implementation of the Orhus Convention decrees in Burgas Municipality, more concretely the decrees referring to participation of the public in the process of developing plans, programs and policies in the field of environment (Article 7 of the Convention).

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Since August 2004 information boards have been installed in the Customer Service Center. Customers are provided with information about alternative administrative services and possibilities. Advertising and information presentations of companies, architects, designers, notaries, lawyers, technicians etc are offered. Every visitor of the Customer service center can check presented advertisements and choose an alternative service. Citizens can choose alternatives personally, without any municipal employee coming in.

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On 11 March 2004 in the hall of the Municipal Building in Mezdra a public discussion on the Budget 2004 was carried out . Simultaneously with this and in the week 8 to 11 March sessions of the five standing committees within the Municipal Council were carried out with the attendance of the mayor , head of Budget , Analysis and Control Department , experts from the muniicpal administration and external experts . The whole campaign ended with the adoption of Budget 2004 at a session of the Municipal council Mezdra held on 16 March 2004. The events in the process of developing and adopting the budget were widely announced local and regional media .

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Through understanding problems of local business, making efforts and undertaking steps towards decreasing administrative gaps, enhancing investment interests and improving development of production practices became possible .

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The practice of regular meetings between the local administration in Razgrad and representatives of local business was introduced. Active dialogue on Local Economic Development issues was established at these meetings . Managers of well-developed local companies as well as representatives of medium, small and family business companies attended the meetings.
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The institutionalizing of the local social mediator (ombudsman) within the municipal administration aims at implementing control over the activities of the municipal administration and public institutions in the city of Razgrad. Thus performing protection of rights and legal interests of citizens in Razgrad Municipality through implementing successful practices in public - private partnerships between local self - government bodies and citizen organizations .

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The innovative form of small referendums applied in Plovdiv represents realistic, inexpensive, and effective combination of direct and representative democracy.
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Municipality of Shumen and the Political Processes Research Center signed a memorandum for establishment of a Citizen observer that would monitor the work of the Municipal Council of Shumen - mechanisms of taking decisions, legal base of the procedures of appointment of public orders, holding auctions and making privatization deals.

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The Municipality of Pazardjik publishes weekly the Municipal enclosure Pazardjik. The town and the municipality . It is a type of municipal newspaper, which is not independently published, but as a part of the Friday issue of the all four local daily papers (including one electronic). It presents information about the work of the Municipality of Pazardjik in all areas.

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With the united efforts of the project partners, the Municipality of Karnobat improved the efficiency of the municipal property management and the transparency of the municipal auctions, modernized the work of the Municipal Administration, and increased the municipal budget income and the trust towards the local authority.

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