Foundation for Local Government Reform
FLGR Online Library 2010
visits: 1742

In 2010 FLGR published in the online library 98 new publications - researches, analysis, best practices, recommendations and others.

Greatest interest was raised by:

  • Best practices of effective municipal services - 253 downloads;
  • Method for monitoring and evaluation "secret client" - 249 downloads;
  • Evaluation of the Assistance Services for People with Disabilities in Bulgaria - 213 downloads;
  • Ten ways to deal with customer complaints - 192 downloads;
  • Methodology for preparation of interim evaluation of the Regional Development Strategy, Terms of Reference for an interim evaluation of the Regional Development Strategy - 209 downloads;
  • Economy of Bulgaria - January 2010 - 158 downloads;
  • Methods for preparation of the interim evaluation of the Regional Development Strategy - 125 downloads;
  • Concept of eGovernment in Bulgaria 2010-2015, - 122 downloads;
  • Guidelines on countering the manipulation of the bidding public procurement procedures - 120 downloads;
  • Decision of the Committee of Social Rights against Bulgaria in connection with the access of Roma to health care - 118 downloads;
  • Handbook on improvement of the knowledge, skills and capacity of people working in NGOs - 117 downloads;
  • White Paper: Effective support through social services for vulnerable groups in Bulgaria. Basic Principles - 113 downloads;
  • Welcome to school, parents - guide for parents of first graders - 112 downloads;
  • Corrupt practices in the management of municipal property. Transparency of the bidding procedures - 107 downloads;
  • Survey of the practices of existing public councils in Bulgaria and the EU - 103 downloads;
  • Management and development of non-profit organization - 99 downloads;
  • Practical guidelines for integration of global environmental goals in the process of updating the regional development strategies - 98 downloads;
  • Competitiveness of the Bulgarian economy in a crisis - Consequences and Perspectives - 97 downloads.
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