- Need of new approach and new quality of administrative servicing;

- Example and experience of municipalities which implemented the idea;

The innovative approach includes establishment of uniform information circle of Kubrat municipal administration and its opening for more users via the Internet/ Internet technologies.

- 24- hour access to e - services from every point with access to the Internet ;

- Unified interface for access to online services;

- Higher and qualitative level of administrative servicing;

- Reducing the time-period for accomplishment of a specific service;

- Attending bigger number of customers per day ;

- Reducing the amount of services with delayed accomplishment;

- Ensuring the possibility for electronic exchange with some mayoralties in the municipality ;

- Implementation of unified access to all kinds of services through one portal.