In FLGR Online Library 63 new documents in Bulgarian have been uploaded since the beginning of 2010 in the period of 5 months - books, analyses, surveys, good practices, recommendations etc.

The most downloaded items for the period were:

• Good practices for effective municipal services - 253 downloads
• Method for monitoring and evaluation "secret client" - 249 downloads
• 10 ways to handle customer complaints - 192 downloads
• Economy of Bulgaria - January 2010 - 150 downloads
• White Paper: Effective support through social services for vulnerable groups in Bulgaria. Basic principles - 102 downloads