Background
The campaign already started in our municipality . We implemented assessment of the level of transparency in the work of the Municipality by means of a questionnaire . A Committee on development and improvement of transparency in the work of the Municipality was established .

Practice

We undertook the following steps and drew the following conclusions :

- The agenda of the sessions of the Municipal council should be announced in public on the local cable radio and TV

- Conditions for attendance of citizens and journalists at sessions of the Municipal council were created.

- The procedure of citizens speeches has been adopted in accordance with the Regulations of the MC

- Minutes of the MC sessions are managed , full record of speeches of municipal councilors is made on tapes

- MC sessions are transmitted in live on the cable TV

- Minutes of the sessions and decisions are put on the information board in the Municipal building till the announcement of new ones . Each citizen has the right to access the decisions and minutes of the MC sessions and after paying a charge to receive a copy of them

- The MC has fixed a day of the month the next to the last Tuesday to perform its regular sessions

- The community has access to information about reception days of the Chair of the MC , Mayor , Deputy mayor and Secretary

- The MC elaborates regular reports on its activities at the sessions , which are transmitted in live on the local cable TV

- Ordinances and the Regulations adopted by the MC are put on the information board of the municipality , and those of larger public importance read on the local cable radio

- A Development Strategy of the Municipality was adopted, and constantly enriched and revised

- Monthly meetings of the operational team , heads of units , mayors of mayoralties every first Monday of the month

- The managerial staff holds meetings with citizens on the spot every three months

- The Municipality has its web-site and a Customer Service Center

- A System of Access to Public Information was established

- Only the Code of Ethics of the state officials has been adopted in the Municipality , such code will be elaborated referring to all municipal officials

- Municipal administration manages a registry under 61. Orders of public importance are announced on the local cable radio and exposed on the Information Board at the Municipal building

- The Committees within the Municipal Council and Municipal administration work jointly in the process of developing the municipal budget

- The municipality performs public hearing of the draft budget. The public is informed on the update of the budget. In the course of discussing local taxes and charges, the economic committee within the MC and at the sessions of the MC assessment of social sustainability to taxes and service costs is performed . Costs of services include material and labour costs and are not part of the profit of the Municipality

- Every year an Investment Programme of the Municipality for the respective calendar year is adopted simultaneously with the adoption of the budget . The investment programme is announced to the population , because the sessions are usually transmitted in live on the local cable TV and the decisions taken at the sessions are put on the Information Board

- Information about administrative services : needed documents, deadlines of implementation and costs, is delivered at the CSC. One could find samples of complaints for specific services , where needed documents , deadlines and costs of the service are mentioned. A box for complaints, recommendations and opinion of the citizens is also put in the CSC. Report on the implementation and analysis of the complaints of citizens is performed twice a year at the sessions of the MC and citizens may get informed about it on the cable TV.

- Public procurement is usually announced in the press according to the requirements of the Law . The members of the committees fill a conflict of interest declarations

- Municipal Property Unit manages registers about the real estate , rents , concessions , but still none of them has been announced in public . In case of interest shown on behalf of the citizens the information could be delivered

- Through announcements and before each tender lists of the real estates and costs are usually published

Results

The renovation of the web-site is on its way, thus providing for us the opportunity to publish all decisions and programs of the Municipal Council and Municipal Administration. Development of a Program for Increasing the Transparency in the work of Municipal Council and Municipal Administration will be our further step